Home About us Services Apps Payments Contact Log in

Getting from city to city, made simple

Tokende helps you find a bus or a shared ride, book your seat, and pay online. On your phone or on the web, travel shouldn't be a headache.

Book your bus seat in a few taps

Pick your route, choose a seat, pay online, and get a ticket with a QR code. Show it when you board. That's it.

Share a ride between cities

Drivers post trips they're already taking. You book a seat, pay through Tokende, and travel knowing who you're riding with.

Pay with confidence

You see the full price before you confirm. We charge you when you book, and that amount is exactly what was shown for your trip.

About us

Who we are

Tokende is a booking platform for intercity travel in East and Central Africa. Reserve seats on scheduled standard bus services, or join a carpool, share the ride with others, and split the travel cost.

  • Travelers booking bus seats or carpool rides between cities
  • Bus companies selling seats on scheduled routes and standard bus travel
  • Drivers offering spare seats so passengers can carpool and share the cost

We handle search, booking, payment, and digital tickets in one place. Every payment on Tokende is for a booked trip.

Company: Tokende, an initiative of HSF Ventures - SMC Limited.
We operate in: Burundi, Uganda, Rwanda, and DRC.
Matatu bus in Nairobi, Kenya

Our mission

Make travel between cities easier, safer, and more transparent for everyone in the region.

Our services

What you can do on Tokende

Bus or carpool. Same app, same website.

Matatu bus in Nairobi, Kenya

Bus bookings

Find a partner bus company, pick your date and seat, and pay online. Your ticket shows up in the app right away.

  • Check schedules and what's available
  • Pick your seat and get a QR ticket
  • Pay securely when you book
  • Keep all your tickets in one place
Passenger boarding a shared ride in Kampala, Uganda

Carpool rides

Drivers heading your way post available seats. You see the price upfront, book, and pay through Tokende.

  • Drivers share trips they're already taking
  • Passengers grab an open seat
  • Pay online before you leave
  • Verified profiles on both sides
Our partners
How it works

How booking works

Four steps. Same flow on the app and the website.

1

Search

Tell us where you're leaving from, where you're going, and when. Pick bus or carpool.

2

Choose & book

See what's available, pick what works for you, and confirm your seat.

3

Pay online

The total is shown clearly before you pay. Checkout goes through our secure payment partner.

4

Hit the road

Your ticket or confirmation arrives right away. The driver or bus company gets notified too.

Our apps

Three ways to use Tokende

An app for travelers, one for drivers, and a full web application.

Tokende traveler app home screen
For travelers

Traveler app

iOS Android

Search trips, book a seat, pay, and pull up your QR ticket anytime.

  • Bus and carpool search in one place
  • Book and pay in a few taps
  • QR tickets and trip history saved in the app
Tokende driver app active trip screen
For drivers

Driver app

iOS Android

Post a trip, accept bookings, and keep track of what you've earned.

  • Share trips you're already taking
  • Manage bookings and passengers
  • Track earnings trip by trip
Tokende website login and dashboard
For everyone

Website

Phone Desktop

Book trips, manage your account, or run your agency dashboard from any browser.

  • Same booking flow on mobile and desktop
  • Account, tickets, and payments online
  • Agency tools for bus partners
Visit
Payments

What you're paying for

Every payment on Tokende is for a trip. Here's what that means:

  • Bus ticket: the fare set by the bus company for that route
  • Carpool seat: the price the driver listed before you booked
  • Service fee: if one applies, you'll see the exact amount before you pay.

Every payment is for a booked trip. You pay when you book to lock in your seat. After that, we pass the fare on to the bus company or driver, based on our agreement with them.

What we charge for

Bus bookings, carpool seats, and refunds handled per our policy

Currencies

BIF, UGX, RWF, KES, and USD depending on your route and payment partner

Refunds

In case of cancellation, refunds are handled according to our operational policy.

Where we operate

Countries we serve today

Intercity travel across the Great Lakes and East Africa.

Burundi

Burundi

Bujumbura and routes across the country

Uganda

Uganda

Kampala and connections across the region

Rwanda

Rwanda

Kigali and cross-border routes

DRC

DRC

Eastern Congo and central DRC

Ready to travel with Tokende?

Traveler app, driver app, website, and secure online payment.

Talk to us Learn more